PERMANENT AWARD EVIDENCE

Contract Award for Freshworks ITSM Software

Royal Borough of Kensington and Chelsea · published 26 Jan 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release IDffd83b7e-74a2-4462-8b9e-f3bb689f62d9-880726

Open Contracting ID (OCID)ocds-b5fd17-215a8f96-5646-4c0e-86d6-077005137c2a

Buyer identifierGB-CFS-310372

Release typeaward

PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value: £340,000
Tender value: £340,000
Procurement method: Other -
Category: goods
CPV: 48000000
Delivery: British Oversea Territories

PUBLISHED DESCRIPTION

What the notice says

The provision of ITSM Software

Tender statuscomplete

STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

01Notice publishedPublication timestamp on the held release26 Jan 2026
02Tender period endsTender-period field as published24 Nov 2025
03Contract startsContract-period field as published1 Jan 2026
04Contract endsContract-period field as published1 Jan 2030

SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 26 Jan 2026 · held through the daily award projection · Open Government Licence v3.0.

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