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PERMANENT AWARD EVIDENCE

Customer Portal Contract 2026

WEST KENT HOUSING ASSOCIATION · published 25 Jun 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSoftware package and information systems report
Contracts Finder release IDf7c596fa-4f57-4097-a54a-0eb05c2c5985-903466
Open Contracting ID (OCID)ocds-b5fd17-666ca712-5dcf-4401-8644-f33bc615e13f
Buyer identifierGB-SRS-supplierregistration.cabinetoffice.gov.uk/63ETt9Hk
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£187,850
award field
Tender value
£187,850
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48000000
Software package and information systems
Delivery
Not stated
TN13 1AX
PUBLISHED DESCRIPTION

What the notice says

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests. The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release25 Jun 2026
  2. 02Tender period endsTender-period field as published13 Apr 2026
  3. 03Contract startsContract-period field as published24 Jun 2026
  4. 04Contract endsContract-period field as published24 Jun 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 25 Jun 2026 · held through the daily award projection · Open Government Licence v3.0.

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