UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Customer Experience and Enterprise Digital Platform

Cumberland Council · published 18 Dec 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSoftware package and information systems report
Contracts Finder release IDf231c7d9-b099-4406-942e-d6ac94e4e5e3-876447
Open Contracting ID (OCID)ocds-b5fd17-d79de509-0934-4756-9d43-212d82c2b62c
Buyer identifierGB-CFS-242784
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£1,280,000
award field
Tender value
£3,800,000
tender field
Procurement method
Not specified
Category
services
CPV
48000000
Software package and information systems
Delivery
England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Call off contract from CCS RM6285 Back Office Software 2. Cumberland has purchased licensing of the Netcall Liberty Platform to provide integrated contact centre, automation and in-house enterprise digital development, with hosting and support. Optional extension period from 29 November 2029 - 28 November 2035

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release18 Dec 2025
  2. 02Tender period endsTender-period field as published7 Oct 2025
  3. 03Contract startsContract-period field as published29 Nov 2025
  4. 04Contract endsContract-period field as published28 Nov 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Netcall Technology Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 18 Dec 2025 · held through the daily award projection · Open Government Licence v3.0.

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