PUBLISHED COMMERCIAL FIELDSValues stay separate.
A tender estimate and an award value answer different questions. Neither is treated as cash paid.
- Award value
- £255,604
award field- Tender value
- £255,604
tender field- Procurement method
- Call-off from a framework agreement
- Category
- services
- CPV
- 64200000
Telecommunications services- Delivery
- East of England, United Kingdom
No postcode
PUBLISHED DESCRIPTION
What the notice says
Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform.
This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers.
Tender statuscomplete