PERMANENT AWARD EVIDENCE

Telephony services

NORFOLK COUNTY COUNCIL · published 28 Aug 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release IDe5aaa8d6-6bec-40ec-9c43-eeeb9f623011-912387
Open Contracting ID (OCID)ocds-b5fd17-c901239e-bfc9-4aad-b30a-d0fe5cc5209b
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/na369RMs
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£255,604
award field
Tender value
£255,604
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
64200000
Telecommunications services
Delivery
East of England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Norfolk County Council was seeking a telephony provider to deliver Microsoft Teams Direct Routing (or equivalent) connectivity across two tenants, including SIP trunking, DDI number porting and management, and support for non-geographic numbers and number delivery into our existing contact centre platform. This will include advanced call management and routing via a secure customer portal, including management of non-geographic and DDI ranges, along with Teams analytics and compliance recording capabilities. Additionally, the service will include administration and provisioning tools for Teams users and DDI numbers.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

Source-date conflictAt least one reported end date precedes its corresponding start date. Check the official notice before using the schedule.
  1. 01Notice publishedPublication timestamp on the held release28 Aug 2026
  2. 02Tender period startsTender-period field as published30 Sept 2026
  3. 03Tender period endsTender-period field as published8 Jul 2026End precedes start · verify
  4. 04Contract startsContract-period field as published30 Sept 2026
  5. 05Contract endsContract-period field as published30 Sept 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 28 Aug 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗