UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Provision of Service Desk Software for West Midlands Fire Service

West Midlands Fire Service · published 9 Jul 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerWest Midlands reportSoftware package and information systems report
Contracts Finder release IDdb07010f-07b1-48cb-9d4d-abda61d47798-853617
Open Contracting ID (OCID)ocds-b5fd17-97875248-d244-460d-a2a0-0eaff2e3ef08
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/jBZs3Y7f
Release typeawardUpdate
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£309,840
award field
Tender value
£309,840
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48000000
Software package and information systems
Delivery
West Midlands, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Provision of FreshWorks ITSM Service Desk Software for West Midlands Fire Service

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release9 Jul 2025
  2. 02Tender period endsTender-period field as published1 May 2025
  3. 03Contract startsContract-period field as published13 May 2025
  4. 04Contract endsContract-period field as published13 May 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 9 Jul 2025 · held through the daily award projection · Open Government Licence v3.0.

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