PERMANENT AWARD EVIDENCE

Case Management Tool

Department for Work and Pensions · published 10 Apr 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release IDdad3e482-7b4c-4eee-bb38-8ca336494f34-892407
Open Contracting ID (OCID)ocds-b5fd17-295e39a7-0d1a-4fe1-a267-014fdf2043f0
Buyer identifierGB-CFS-333462
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£263,685
award field
Tender value
£527,371
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
72000000
IT services: consulting, software development, Internet and support
Delivery
Not stated
FY4 5ES
PUBLISHED DESCRIPTION

What the notice says

We require a Zendesk tooling for 25-30 users i.e. Case Managers, Team leaders, SAM resource that enables us within our current MVS to scale up to the numbers that will test the hypothesis that this model should form part of the new PIP Service.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release10 Apr 2026
  2. 02Tender period endsTender-period field as published4 Feb 2026
  3. 03Contract startsContract-period field as published5 Apr 2026
  4. 04Contract endsContract-period field as published5 Apr 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Netpremacy Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 10 Apr 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗