UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

NCC1374 Contact Centre Telephony

Northumberland County Council · published 28 Oct 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerNorth East report
Contracts Finder release IDcde544f5-6019-4049-863d-d78ba5562600-869813
Open Contracting ID (OCID)ocds-b5fd17-0604315f-2471-44a7-9431-a6df713f11db
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/By5B2FN2
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£382,118
award field
Tender value
£382,118
tender field
Procurement method
Other - Direct Award
Category
services
CPV
48445000
Customer Relation Management software package
Delivery
North East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

This product allows us access to the Telephony Platform to enable services to handle customer queries.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release28 Oct 2025
  2. 02Tender period endsTender-period field as published1 Aug 2025
  3. 03Contract startsContract-period field as published1 Nov 2025
  4. 04Contract endsContract-period field as published31 Oct 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 28 Oct 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗