PERMANENT AWARD EVIDENCE

Freshservice Subscription

Ipswich Borough Council · published 12 Dec 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyer East of England report

Contracts Finder release IDcc3fde82-573c-4b8a-a7e5-5e12a8d936fb-866056

Open Contracting ID (OCID)ocds-b5fd17-8c11a505-7ccb-4617-887e-d4c3d00b6ac8

Buyer identifierGB-LAE-IPS

Release typeaward

PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value: £36,020
Tender value: £36,020
Procurement method: Call-off from a framework agreement
Category: services
CPV: 48800000
Delivery: East of England, United Kingdom

PUBLISHED DESCRIPTION

What the notice says

Service Desk platform for users to raise and monitor request forms.

Tender statuscomplete

STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

01Notice publishedPublication timestamp on the held release12 Dec 2025
02Tender period endsTender-period field as published1 May 2025
03Contract startsContract-period field as published10 Aug 2025
04Contract endsContract-period field as published11 Aug 2028

SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 12 Dec 2025 · held through the daily award projection · Open Government Licence v3.0.

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