PERMANENT AWARD EVIDENCE

Provision of Customer Experience Platform

Government Commercial Agency · published 23 Jun 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release IDc5a6366b-667e-43fc-837c-51cccac086e9-903199
Open Contracting ID (OCID)ocds-b5fd17-d1086d85-f41d-459f-a388-f9145c6196be
Buyer identifierGB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds
Release typeawardUpdate
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£1,291,892
award field
Tender value
£1,291,892
tender field
Procurement method
Other - Direct Award
Category
services
CPV
48517000
IT software package
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release23 Jun 2026
  2. 02Tender period endsTender-period field as published23 Jan 2023
  3. 03Contract startsContract-period field as published29 May 2023
  4. 04Contract endsContract-period field as published29 May 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Qualtrics, LLC

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 23 Jun 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗