PERMANENT AWARD EVIDENCE

Omni-Channel Customer Contact Platform

Bracknell Forest Borough Council · published 5 Oct 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release IDc34aa5ee-9432-462f-b467-90ff849ff2e8-916544
Open Contracting ID (OCID)ocds-b5fd17-a1dc716a-01bb-43ba-9aea-2e6ef51bd217
Buyer identifierGB-CFS-88407
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£383,290
award field
Tender value
£383,290
tender field
Procurement method
Direct award
Category
goods
CPV
48000000
Software package and information systems
Delivery
England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Omni-Channel Customer Contact Platform contract to be awarded via Direct Award using NHS SBS10521 Lot 1 Product Liberty Converse CXI Supplier Netcall

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

Source-date conflictAt least one reported end date precedes its corresponding start date. Check the official notice before using the schedule.
  1. 01Notice publishedPublication timestamp on the held release5 Oct 2026
  2. 02Tender period startsTender-period field as published3 Oct 2026
  3. 03Tender period endsTender-period field as published28 Sept 2026End precedes start · verify
  4. 04Contract startsContract-period field as published3 Oct 2026
  5. 05Contract endsContract-period field as published4 Oct 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Netcall Technology Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 5 Oct 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗