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PERMANENT AWARD EVIDENCE

CPT_24_44 - ServiceNow enhanced support

National Audit Office · published 4 Jul 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release IDb771a63c-bbac-48f1-a051-1538c78fbd64-852864
Open Contracting ID (OCID)ocds-b5fd17-45944b62-8a16-49e5-8794-b201bebb7faf
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£504,000
award field
Tender value
£828,000
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
30200000
Computer equipment and supplies
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

National Audit Office (NAO) awarded a contract to Mozaic Services Ltd through Crown Commercial Services GCloud 14. Provision of professional services support for our ServiceNow platform. The service incorporates the maintenance, support and service development of the NAO's service management function for Digital Services & Information Security. This is an initial two year contract with the option to extend for two years in one year periods. Contract start 01.07.25. Final expiry is 30.06.29. Value of contract for the potential four year term is £1,008,000.00 gross.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release4 Jul 2025
  2. 02Tender period endsTender-period field as published1 Feb 2025
  3. 03Contract startsContract-period field as published30 Jun 2025
  4. 04Contract endsContract-period field as published30 Jun 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 4 Jul 2025 · held through the daily award projection · Open Government Licence v3.0.

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