PERMANENT AWARD EVIDENCE

ServiceNow 2025

Home Office · published 22 Oct 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release IDb3fe5c92-d17c-467f-9ff6-2c17a11337ce-869204
Open Contracting ID (OCID)ocds-b5fd17-c670b0a7-27cc-47fd-bad6-7322036bebdb
Buyer identifierGB-CFS-148108
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£32,079,715
award field
Tender value
Not disclosed
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
72514100
Facilities management services involving computer operation
Delivery
British Oversea Territories
No postcode
PUBLISHED DESCRIPTION

What the notice says

ServiceNow is a strategic toolset in the Home Office and is the bedrock on which all Home Office IT Services are managed. The ITnow Service Desk is run on ServiceNow and it acts as the front door into Home Office internal IT services. ServiceNow has recently been added to Home Office 2030 Digital Strategy, where it is forefront (with METIS) for the corporate environment on automation/self-service.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release22 Oct 2025
  2. 02Tender period endsTender-period field as published18 Aug 2025
  3. 03Contract startsContract-period field as published29 Sept 2025
  4. 04Contract endsContract-period field as published29 Sept 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

No supplier is named in this projection. That does not prove the notice had no supplier in every source version.

SOURCE

Contracts Finder release

Published 22 Oct 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗