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PERMANENT AWARD EVIDENCE

Wakefield Council Contact Centre Telephony Solution

WAKEFIELD COUNCIL · published 26 Nov 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerYorkshire and the Humber report
Contracts Finder release IDae48e40a-a1cb-4826-8ec8-b71809bf4eed-873024
Open Contracting ID (OCID)ocds-b5fd17-a2787c1b-d7a8-4c2c-bffa-8566e540c3a5
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/mNZE2gBB
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£709,010
award field
Tender value
£709,010
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
32500000
Telecommunications equipment and supplies
Delivery
Yorkshire and the Humber, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

This solution will enable us to enhance communication and collaboration across all departments, ensuring that we can respond to customer enquiries swiftly and effectively. By adopting this solution, Wakefield Council aims to deliver an exceptional customer experience, streamline operations, and support the diverse needs of our community. Our new solution will not only address current communication challenges but also position us to adapt to future growth and evolving customer expectations.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release26 Nov 2025
  2. 02Tender period endsTender-period field as published5 Nov 2025
  3. 03Contract startsContract-period field as published5 Apr 2026
  4. 04Contract endsContract-period field as published5 Apr 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 26 Nov 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗