PERMANENT AWARD EVIDENCE

Single Telephony Solution for Customer Contact Centre and National Service Desk

NHS England · published 7 Oct 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release IDacdf6dfd-03b1-43aa-85be-c2b8a163e303-867215

Open Contracting ID (OCID)ocds-b5fd17-0720a4c4-0b1a-46ed-a5ad-0692b08f9c7d

Buyer identifierGB-CFS-325877

Release typeaward

PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value: £752,231
Tender value: £250,744
Procurement method: Call-off from a framework agreement
Category: goods
CPV: 79512000
Delivery: Not stated

PUBLISHED DESCRIPTION

What the notice says

Single Telephony Solution for Customer Contact Centre and National Service Desk

Tender statuscomplete

STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

01Notice publishedPublication timestamp on the held release7 Oct 2025
02Tender period endsTender-period field as published1 Aug 2025
03Contract startsContract-period field as published31 Aug 2025
04Contract endsContract-period field as published31 Aug 2026

SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Puzzel Ltd

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 7 Oct 2025 · held through the daily award projection · Open Government Licence v3.0.

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