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PERMANENT AWARD EVIDENCE

Customer Contact Centre Solution (CCaaS)

WANDLE HOUSING ASSOCIATION LIMITED · published 9 Jul 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release IDa108ede7-cf61-4e57-8466-8d31710eee57-905464
Open Contracting ID (OCID)ocds-b5fd17-c3c0cefd-f878-479c-8195-9856c487c016
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/mmm75Jp3
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£624,155
award field
Tender value
£624,155
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48510000
Communication software package
Delivery
London, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS. Additional information: This contract is for 24 months with no option to extend. The contract has been award via the Government Commercial Agency (GCA) , Network Services 3 (RM6116) Framework, Lot 4c: Contact Centre Solutions.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release9 Jul 2026
  2. 02Tender period endsTender-period field as published22 Jun 2026
  3. 03Contract startsContract-period field as published29 Jun 2026
  4. 04Contract endsContract-period field as published29 Jun 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 9 Jul 2026 · held through the daily award projection · Open Government Licence v3.0.

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