PUBLISHED COMMERCIAL FIELDSValues stay separate.
A tender estimate and an award value answer different questions. Neither is treated as cash paid.
- Award value
- £181,907
award field- Tender value
- £218,288
tender field- Procurement method
- Call-off from a framework agreement
- Category
- services
- CPV
- 72260000
Software-related services- Delivery
- Not stated
NE15 8NY
PUBLISHED DESCRIPTION
What the notice says
The scope of the contract includes the single-view management of the NHSBSA's social media accounts (Facebook, Twitter etc.) for customer engagement and marketing. The software will actively monitor relevant online conversations and provide insight from reporting and analytics.
The contract is used by the Communications and Marketing Team, Contact Centre Services Team, and Pensions. The costs are split between the 3 areas depending on users required.
Tender statuscomplete