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PERMANENT AWARD EVIDENCE

Supply and Maintenance Contract for Corporate CRM

HAMPSHIRE COUNTY COUNCIL · published 22 Jul 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSouth East report
Contracts Finder release ID999e2f2e-7e5d-4531-80f9-8bb0392d553b-904826
Open Contracting ID (OCID)ocds-b5fd17-ce249364-2c24-4190-9ff5-cfed6fbd9249
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/R7P26Eu7
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£154,350
award field
Tender value
£154,350
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48445000
Customer Relation Management software package
Delivery
South East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

THIS NOTICE IS ON BEHALF OF CHICHESTER DISTRICT COUNCIL. This contract has been awarded to a single supplier by way of a Direct Award under the KCS Procurement Services Framework Agreement Y23065 - Software Products and Associated Services. The contract is for the continued provision of the Verint Engagement Management Professional Local Government Platform, a cloud-based Customer Relationship Management (CRM) solution, including software licences, support, maintenance and associated services. The contract supports the Council's customer services operations through the management of customer enquiries, interactions, case management, knowledge management, reporting and associated CRM functionality.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release22 Jul 2026
  2. 02Tender period endsTender-period field as published1 Jul 2026
  3. 03Contract startsContract-period field as published18 Jul 2026
  4. 04Contract endsContract-period field as published18 Jul 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 22 Jul 2026 · held through the daily award projection · Open Government Licence v3.0.

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