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PERMANENT AWARD EVIDENCE

IT Service Management Tool

Bournemouth Christchurch and Poole Council · published 3 Feb 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSouth West reportSoftware package and information systems report
Contracts Finder release ID988e4c91-1524-4fce-8a55-863e063f665e-822464
Open Contracting ID (OCID)ocds-b5fd17-73bfd63a-d013-473e-9c49-afd438ce871e
Buyer identifierGB-CFS-213835
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£769,760
award field
Tender value
£769,760
tender field
Procurement method
Other -
Category
services
CPV
48000000
Software package and information systems
Delivery
South West, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

A new IT Service Management Tool to replace the existing system. The new service management tool will have upgraded features, compatibility, integration and functionality.\r \r The scope of the contract is for a supplier cloud-hosted (SaaS) ITSM Solution with an asset management module to optimize IT service delivery. This contract may later be developed into an enterprise management solution to encompass other departments within the Council.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release3 Feb 2025
  2. 02Tender period endsTender-period field as published19 Aug 2024
  3. 03Contract startsContract-period field as published3 Feb 2025
  4. 04Contract endsContract-period field as published2 Feb 2030
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Softcat plc

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 3 Feb 2025 · held through the daily award projection · Open Government Licence v3.0.

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