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PERMANENT AWARD EVIDENCE

GB-Witham: ECFRS00381 IT Service Management Software

Essex Police, Fire & Crime Commissioner Fire & Rescue Authority · published 5 Aug 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerEast of England report
Contracts Finder release ID8faa1cef-7d82-44d7-8a4d-23fcf3380808-857709
Open Contracting ID (OCID)ocds-b5fd17-dd50dfb2-7634-4754-8f1d-8a5969f76b64
Buyer identifierGB-CFS-229934
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£135,972
award field
Tender value
£135,972
tender field
Procurement method
Not specified
Category
services
CPV
48517000
IT software package
Delivery
East of England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

IT software package. Purchase agreement for the IT Service Management software "Fresh Service". Contract award notice for the license of a "SaaS" Software as a Service hosted solution awarded via the Crown Commercial Service RM1557.14 G-Cloud 14 Lot 2 Cloud Software framework. The contract is for a period of 3 years with an option to extend for a further 1 year.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release5 Aug 2025
  2. 02Tender period endsTender-period field as published29 May 2025
  3. 03Contract startsContract-period field as published15 Jun 2025
  4. 04Contract endsContract-period field as published16 Jun 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 5 Aug 2025 · held through the daily award projection · Open Government Licence v3.0.

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