UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

GB-Glasgow: Contact Centre Services

Student Loans Company · published 15 Apr 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID894c0059-a17a-44a0-8f0c-3909d0a26795-840726
Open Contracting ID (OCID)ocds-b5fd17-48218823-fda6-4599-856d-51039d1e485c
Buyer identifierGB-CFS-267024
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£82,600,000
award field
Tender value
£82,600,000
tender field
Procurement method
Not specified
Category
services
CPV
79342300
Customer services
Delivery
British Oversea Territories
No postcode
PUBLISHED DESCRIPTION

What the notice says

Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release15 Apr 2025
  2. 02Tender period endsTender-period field as published17 Dec 2024
  3. 03Contract startsContract-period field as published30 Mar 2025
  4. 04Contract endsContract-period field as published30 Mar 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Teleperformance Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 15 Apr 2025 · held through the daily award projection · Open Government Licence v3.0.

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