PERMANENT AWARD EVIDENCE

RFI - Customer Video Triage Technology

CHP · published 30 Jan 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID87c0f328-e0e3-41cf-94be-a0a0d3cc1b34-821948
Open Contracting ID (OCID)ocds-b5fd17-ba52ad6d-5202-4077-992e-69eb09de86fa
Buyer identifierGB-CFS-211287
Release typeplanning
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
Not disclosed
award field
Tender value
Not disclosed
tender field
Procurement method
Not stated
Category
Not stated
CPV
48500000
Communication and multimedia software package
Delivery
England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

CHP are seeking information on the potential of customer video triage technology in our customer service department. The purpose of this Request for Information (RFI) exercise is to: • assess the capabilities within current markets to deliver a potential solution • allow CHP to assess supplier responses to help us to refine the specification and requirements of any potential future procurement process • enable CHP to develop its knowledge understanding of the market This exercise is a RFI as part of a market consultation, it does not constitute a formal procurement process or Invitation to Tender. Additional information: Please submit RFIs via the ProContract e-tendering portal. You can access the RFI document on the ProContract portal: https://procontract.due-north.com/Advert/Index?advertId=569606e0-22df-ef11-8133-005056b64545 If your organisation is not registered on ProContract click on the following link https://procontract.due-north.com/register, and complete the free registration process.

Tender statusplanning
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release30 Jan 2025
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

No supplier is named in this projection. That does not prove the notice had no supplier in every source version.

SOURCE

Contracts Finder release

Published 30 Jan 2025 · held through the daily award projection · Open Government Licence v3.0.

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