UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Provision of Zendesk ITSM tool

Crown Commercial Service · published 2 May 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerNorth East report
Contracts Finder release ID8730cef6-1079-47c4-9067-ecead5883d75-840220
Open Contracting ID (OCID)ocds-b5fd17-f6cd1bd0-5162-40f4-889a-94e5c1c6ca87
Buyer identifierGB-SRS-supplierregistration.cabinetoffice.gov.uk/6sQD8uds
Release typeawardUpdate
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£73,902
award field
Tender value
£73,902
tender field
Procurement method
Call-off from a framework agreement
Category
goods
CPV
48420000
Facilities management software package and software package suite
Delivery
North East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Digital and Data Services (DDS) Service Management Support Team requires an ITSM Help Desk Solution. DDS support a number of produucts & services and require an ITSM Help Desk solution to support the products, services and 30 users.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release2 May 2025
  2. 02Tender period endsTender-period field as published26 Sept 2023
  3. 03Contract startsContract-period field as published28 Oct 2023
  4. 04Contract endsContract-period field as published29 Oct 2025
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Zendesk, Inc.

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 2 May 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗