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PERMANENT AWARD EVIDENCE

Contact Centre as a Service - Product

STUDENT LOANS COMPANY LIMITED · published 7 Jul 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID8102e384-0cf2-47f4-9730-7fde764efbc3-904018
Open Contracting ID (OCID)ocds-b5fd17-64cc6c03-ae5b-49bd-a006-bbcbc1dc2eb3
Buyer identifierGB-GOR-PB27
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£5,532,977
award field
Tender value
£5,532,977
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48510000
Communication software package
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release7 Jul 2026
  2. 02Tender period endsTender-period field as published31 Jan 2026
  3. 03Contract startsContract-period field as published14 Jun 2026
  4. 04Contract endsContract-period field as published14 Jun 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 7 Jul 2026 · held through the daily award projection · Open Government Licence v3.0.

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