UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

PR2355 - Digital Ombudsman

How to read contract values: notice stages, dates and worked examples

Public Service Ombudsman · published 26 Oct 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID7c285a3f-3a02-46b0-8310-24116977d4c4-919207
Open Contracting ID (OCID)ocds-b5fd17-a56d959a-4e13-4ff7-b102-0a8a712d48a1
Buyer identifierGB-CFS-338622
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£12,100,000
award field
Tender value
£12,100,000
tender field
Procurement method
Direct award
Category
services
CPV
72200000
Software programming and consultancy services
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

The contract is for the provision and support of a Digital Ombudsman cloud platform for the Public Service Ombudsman. It covers digital case management, citizen interaction, workflow and reporting, alongside implementation, configuration, integration, security, onboarding and ongoing support.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

Source-date conflictAt least one reported end date precedes its corresponding start date. Check the official notice before using the schedule.
  1. 01Notice publishedPublication timestamp on the held release26 Oct 2026
  2. 02Tender period startsTender-period field as published30 Sept 2026
  3. 03Tender period endsTender-period field as published1 Sept 2026End precedes start · verify
  4. 04Contract startsContract-period field as published30 Sept 2026
  5. 05Contract endsContract-period field as published30 Sept 2030
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Reply Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 26 Oct 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗