PERMANENT AWARD EVIDENCE

CRM Software Subscriptions, User Support and Technical Services

The Planning Inspectorate · published 14 Aug 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID78d6c67f-c1cb-4857-a2ba-dcd212774a3c-859092
Open Contracting ID (OCID)ocds-b5fd17-b0f67825-03e8-4ccf-8226-c9acbf0c6d7a
Buyer identifierGB-GOR-EA39
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£200,241
award field
Tender value
£200,241
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48333000
Contact management software package
Delivery
South West, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

G Cloud 14 Call-Off Contract awarded via Lot 2: Cloud Software and Lot 3: Cloud Support to enable and support the Buyer to use Zendesk Suite - Enterprise effectively for the purpose it intends, through the supply of relevant subscriptions, user support and, as required, associated professional services.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release14 Aug 2025
  2. 02Tender period endsTender-period field as published24 Jun 2025
  3. 03Contract startsContract-period field as published18 Jul 2025
  4. 04Contract endsContract-period field as published18 Jul 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 14 Aug 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗