UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Amazon Connect Contact Centre, Calls & Automation including Digital Space Extensions and Managed Service

NHS Midlands & Lancashire Commissioning Support Unit · published 22 Apr 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID746b3b9a-e942-487b-aebd-b00f6d84c0af-893923
Open Contracting ID (OCID)ocds-b5fd17-518b1ce2-f9e1-4aa9-a3b0-d41177e9ad45
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£43,006
award field
Tender value
£43,006
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
32412000
Communications network
Delivery
England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support • Digital Space Amazon Connect • Softphone, Reporting and Wallboard • Amazon Connect webchat and directed chat where applicable • Amazon Connect and Lex Gen AI where applicable • Digital Space managed service The following describes the main components of the service. • Delivery of professional services • Digital Space Contact Centre Annual Software & Support Docusign Envelope ID: DC2AD8A9-A568-4777-ABC8-125BD072EB48 3 • Digital Space Amazon Connect Softphone, Reporting and Wallboard • Estimated AWS Resale calls, storage etc..( Note AWS resale re calls, storage etc is estimated and dependent on usage.) Estimated Digital Space Agent Numbers, AWS Resale calls, Chat, Gen AI where applicable , storage etc..( Note AWS resale re calls, storage dependent on usage.)

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release22 Apr 2026
  2. 02Tender period endsTender-period field as published1 Dec 2025
  3. 03Contract startsContract-period field as published31 Dec 2025
  4. 04Contract endsContract-period field as published30 Dec 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 22 Apr 2026 · held through the daily award projection · Open Government Licence v3.0.

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