PERMANENT AWARD EVIDENCE

ENQ1242 - Complaint Management System

DERBY CITY COUNCIL · published 18 May 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyer East Midlands report Software package and information systems report

Contracts Finder release ID73bc7d20-a8f1-4d59-81fd-fd0fad671956-897907

Open Contracting ID (OCID)ocds-b5fd17-1f90d2c1-d221-46f1-b92a-5bbad3cfcd71

Buyer identifierGB-LAE-DER

Release typeaward

PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value: £76,851
Tender value: £76,851
Procurement method: Call-off from a framework agreement
Category: services
CPV: 48000000
Delivery: East Midlands, United Kingdom

PUBLISHED DESCRIPTION

What the notice says

Provision of a complaints Management System for Customer Services & Revenues and Benefits Direct Call Off from G-Cloud 14

Tender statuscomplete

STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

01Notice publishedPublication timestamp on the held release18 May 2026
02Tender period endsTender-period field as published4 Feb 2026
03Contract startsContract-period field as published5 Feb 2026
04Contract endsContract-period field as published4 Feb 2029

SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

REDACTED for cyber-security reasons

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 18 May 2026 · held through the daily award projection · Open Government Licence v3.0.

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