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PERMANENT AWARD EVIDENCE

CRM Consultancy

NATIONAL INSTITUTE FOR HEALTH AND CARE EXCELLENCE · published 2 Jan 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID636338a2-07f2-4412-919c-b9acee7c17c4-814242
Open Contracting ID (OCID)ocds-b5fd17-6304e6b5-6db6-468e-b5f5-050fe52a014b
Buyer identifierGB-GOR-PB474
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£48,000
award field
Tender value
£48,000
tender field
Procurement method
Competitive quotation (below threshold)
Category
services
CPV
72200000
Software programming and consultancy services
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

NICE's strategic ambitions require both process and digital transformation. Customer and stakeholder management is a key element in realising this objective. A Customer Relationship Management (CRM) system has been identified an an important digital tool to support this need. NICE already has a Dynamics CRM in use by a small number of users and we are seeking to wider this starting with NICE Advice, Implementation and Partnerships and Communications teams. All the foundational and base configuration outcomes will be designed to scale with the minimum necessary effort to the rest of the organisation in a later phase. The ITQ will be sent to a selection of suppliers.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release2 Jan 2025
  2. 02Tender period endsTender-period field as published15 Oct 2024
  3. 03Contract startsContract-period field as published27 Nov 2024
  4. 04Contract endsContract-period field as published31 Mar 2025
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 2 Jan 2025 · held through the daily award projection · Open Government Licence v3.0.

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