PERMANENT AWARD EVIDENCE

Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre

Thames Valley Police · published 9 Feb 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID62ae204a-0cfd-4d42-92a5-22e7f60eae82-882731
Open Contracting ID (OCID)ocds-b5fd17-2abfd4f3-e89b-428d-814f-afc417c5b526
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/wwFx2665
Release typeplanning
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
Not disclosed
award field
Tender value
Not disclosed
tender field
Procurement method
Not stated
Category
Not stated
CPV
48000000
Software package and information systems
Delivery
South East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments. Please see the attached document for further information and instruction Please submit responses by the closing date to the following address: procurementict@thamesvalley.police.uk

Tender statusplanning
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release9 Feb 2026
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

No supplier is named in this projection. That does not prove the notice had no supplier in every source version.

SOURCE

Contracts Finder release

Published 9 Feb 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗