PUBLISHED COMMERCIAL FIELDSValues stay separate.
A tender estimate and an award value answer different questions. Neither is treated as cash paid.
- Award value
- Not disclosed
award field- Tender value
- £1,200,000
tender field- Procurement method
- Open procedure
- Category
- services
- CPV
- 72200000
Software programming and consultancy services- Delivery
- British Oversea Territories
No postcode
PUBLISHED DESCRIPTION
What the notice says
Stonewater is pleased to invite interested and qualified suppliers to participate in a competitive process to deliver Salesforce's Customer Relationship Management (CRM) solution, hereafter referred to as 'The Tender'. The implementation of the chosen CRM solution is part of Stonewater's journey towards achieving a number of key business objectives: •Transforming Customer Service: Enhancing the way we deliver customer service at Stonewater, ensuring a more streamlined, responsive and customer-focused experience. •Eliminating Legacy System Constraints: Addressing the limitations of our current legacy systems by implementing a modern solution that overcomes inefficiencies and operational roadblocks. •Enhancing Agility: Increasing organisational agility through a platform that supports an ecosystem of apps and flexible bolt-on features, allowing for easier adaptation to future needs and technological advancements.
Tender statusactive