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PERMANENT AWARD EVIDENCE

Service desk 2022-25

National Audit Office · published 18 Sept 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID5864650b-391c-48d4-a96c-8f6f1b7f475c-864370
Open Contracting ID (OCID)ocds-b5fd17-0ee5b399-81ef-44b7-adb4-d116d2cd70cf
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/sBN45ywB
Release typeawardUpdate
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£1,920,000
award field
Tender value
£1,920,000
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
72222300
Information technology services
Delivery
Not stated
SW1W 9SP
PUBLISHED DESCRIPTION

What the notice says

The National Audit Office (NAO) awarded a contract through the use of Lot 3a, Lot 3b, Lot 3c and Lot 3d of the Crown Commercial Service Technology Services 3 Framework Three (MCF3) to XMA Ltd. The supplier will provide offsite Service desk facility including onsite staff based in the NAO London and Newcastle offices. The contract will run for an initial period of 3 years from Tuesday 1st November 2022 to Friday 31st October 2025 with the option to extend for 2 periods of 12 months to Sunday 31st October 2027. Update July 2024 - We have included details on the optional extensions and the framework used to award this contract in 2022. As of September 2025 the contract has been extended

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release18 Sept 2025
  2. 02Tender period endsTender-period field as published1 Oct 2022
  3. 03Contract startsContract-period field as published1 Nov 2022
  4. 04Contract endsContract-period field as published31 Mar 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

XMA Ltd

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 18 Sept 2025 · held through the daily award projection · Open Government Licence v3.0.

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