UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Telephony System - Isle of Wight Council

Isle of Wight Council · published 21 Mar 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSouth East reportSoftware package and information systems report
Contracts Finder release ID565908af-ede0-4778-83c2-e06d0a111280-835383
Open Contracting ID (OCID)ocds-b5fd17-769dc78c-7bd4-4ae8-b8ba-41dd6e66ad56
Buyer identifierGB-CFS-49319
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£26,059
award field
Tender value
£26,059
tender field
Procurement method
Direct award
Category
services
CPV
48000000
Software package and information systems
Delivery
South East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

The current Avaya telephony system has been in place for over 15 years and has reached end of serviceable life and manufacturer support and is due for replacement by end of September 2025. The Avaya telephony system is licensed to support 50 Call Centre Agents and 10 Supervisors. There are approximately 1800 standard user licenses used across all departments corporately receiving approximately 700,00 calls annually. To continue supporting our end of life Avaya Aura (7.1 suite) telephony platform we require the below: 1. Avaya subscription 2. Support and maintenance 3. Virsae remote call management system

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release21 Mar 2025
  2. 02Tender period endsTender-period field as published21 Mar 2025
  3. 03Contract startsContract-period field as published31 Mar 2025
  4. 04Contract endsContract-period field as published30 Sept 2025
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Maintel

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 21 Mar 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗