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PERMANENT AWARD EVIDENCE

Omnichannel Contact Centre Solution for BCP Council

Bournemouth Christchurch and Poole Council · published 17 Jan 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerNorth East reportSoftware package and information systems report
Contracts Finder release ID54bb32db-844f-4fe3-9634-77d903ad20f4-818062
Open Contracting ID (OCID)ocds-b5fd17-24000722-36af-4118-9827-a261313fddb7
Buyer identifierGB-CFS-233457
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£813,018
award field
Tender value
£724,000
tender field
Procurement method
Other -
Category
services
CPV
48000000
Software package and information systems
Delivery
North East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Cloud based software as a service solution (CCaaS) providing essential technology to manage voice call queues.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release17 Jan 2025
  2. 02Tender period endsTender-period field as published22 Jun 2023
  3. 03Contract startsContract-period field as published30 Sept 2023
  4. 04Contract endsContract-period field as published30 Sept 2026
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Puzzel Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 17 Jan 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗