PERMANENT AWARD EVIDENCE

PS25389 - AI-assisted signposting prototype to improve access to advice on the Acas website

UK SBS · published 27 Apr 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID53e628b3-aab0-4ae3-a82e-800d30f26eac-894775
Open Contracting ID (OCID)ocds-b5fd17-fa82a31a-22bd-426a-9e99-5fbf59bee6c3
Buyer identifierGB-CFS-252208
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£927,000
award field
Tender value
£92,700
tender field
Procurement method
Call-off from a dynamic purchasing system
Category
services
CPV
73000000
Research and development services and related consultancy services
Delivery
British Oversea Territories
No postcode
PUBLISHED DESCRIPTION

What the notice says

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS DPS RM6200 Artificial Intelligence (AI) Brief Description of Requirement The purpose of this procurement is to design, prototype, and evaluate an AI-chatbot experience for a single, agreed-upon advice topic, and to generate robust evidence of its impact compared with the existing website experience.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release27 Apr 2026
  2. 02Tender period endsTender-period field as published20 Feb 2026
  3. 03Contract startsContract-period field as published21 Apr 2026
  4. 04Contract endsContract-period field as published11 Aug 2026
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Answer Digital

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 27 Apr 2026 · held through the daily award projection · Open Government Licence v3.0.

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