PERMANENT AWARD EVIDENCE

Marketing Suite (TPR Comms management platform)

The Pensions Regulator · published 20 Oct 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID52a7429f-3652-44d8-94bd-5fa1115fa5fd-868815
Open Contracting ID (OCID)ocds-b5fd17-36a08fdc-d06a-4b06-9b2f-79f43613f5df
Buyer identifierGB-CFS-326482
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£1,060,117
award field
Tender value
£1,060,117
tender field
Procurement method
Restricted procedure (above threshold)
Category
services
CPV
48000000
Software package and information systems
Delivery
Not stated
BN1 6AF
PUBLISHED DESCRIPTION

What the notice says

The Pensions Regulator requires a marketing suite (a SaaS based platform/solution to replace the current solution architecture) which TPR's Automatic Enrolment (AE) Comms team can use to create, edit, publish and produce all official direct to employer outbound email, whitemail and SMS. The marketing suite also needs to allow users to segment the email, whitemail and SMS templates into various mailing lists which then can be used to design, execute and monitor workflow funnels for all files. Please note that whilst initially the team using this solution will be TPR's AE Comms team, there is the possibility that the solution will be adopted by additional TPR teams during the Contract Period. The suite must process data selections from TPR's CRM system which is currently Microsoft Dynamics 365 (please note TPR's CRM solution may change during the Contract Period) which create files that are processed both manually and in an automated fashion to TPR's communication channel provider(s). The file processing must take place in a timely fashion running in real time and to ensure TPR's communication channel provider(s) can issue communications according to agreed scheduling. Following the initial 3 year contract period, and subject to minimum notice being provided as per contract, the Buyer may choose to extend the contract by further period(s) up to 24 months Please note the contract value shown here is for the total life of the contract including the initial term of 3 years and the maximum 24 month extension period.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release20 Oct 2025
  2. 02Tender period endsTender-period field as published28 Mar 2025
  3. 03Contract startsContract-period field as published14 Oct 2025
  4. 04Contract endsContract-period field as published31 Aug 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Paragon Customer Communications (London) Ltd

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 20 Oct 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗