UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Housing 21 - Call Monitoring

Housing 21 · published 9 Jun 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerSouth East report
Contracts Finder release ID4b18368c-f72f-4fec-8a2c-2dcd9c6bf1bb-901350
Open Contracting ID (OCID)ocds-b5fd17-692b00e3-c191-4fcb-a256-6f7855fd92bd
Buyer identifierGB-CFS-335399
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£14,000,000
award field
Tender value
£14,000,000
tender field
Procurement method
Restricted procedure
Category
services
CPV
79512000
Call centre
Delivery
South East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Housing 21 awarded a contractor to provide a Call Monitoring service via a Restricted Tender process. In addition Housing 21 may also want to include an out of hours responsive repairs handling service to be included. This contract is for a period of 5 years with an option 2 years + 2 years + 1 year.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release9 Jun 2026
  2. 02Tender period endsTender-period field as published31 Oct 2025
  3. 03Contract startsContract-period field as published1 Nov 2025
  4. 04Contract endsContract-period field as published31 Oct 2035
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Appello Careline Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 9 Jun 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗