PERMANENT AWARD EVIDENCE

Provision of Govmetrix CX customer feedback and citizen experience improvement platform

Hull City Council · published 30 Jun 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID492d000b-2c98-4518-a014-6dfd8808536e-903968
Open Contracting ID (OCID)ocds-b5fd17-bdc4e991-61f3-472a-b7c0-4dc9fb4afb7a
Buyer identifierGB-CFS-322799
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£53,997
award field
Tender value
£53,997
tender field
Procurement method
Direct award
Category
services
CPV
72268000
Software supply services
Delivery
Yorkshire and the Humber, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

To award a contract to ROL Solutions Ltd t/a GovMetric CX for the provision of Govmetrix CX customer feedback and citizen experience improvement platform via the CCS GCloud 14 framework for a period of 3 years with one option to extend for a further 12 months subject to performance and need. Contract to commence 1st July 2026 to expire 30th June 2029. Contract value £53,997.00 (excluding extension option).

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release30 Jun 2026
  2. 02Tender period endsTender-period field as published28 Jun 2026
  3. 03Contract startsContract-period field as published30 Jun 2026
  4. 04Contract endsContract-period field as published30 Jun 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

ROL Solutions Ltd t/a GovMetric CX

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 30 Jun 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗