UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Cloud Based Contact Centre

National Highways · published 2 Jul 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyer
Contracts Finder release ID480f47cc-5498-4334-a3ae-998407fd35e9-852541
Open Contracting ID (OCID)ocds-b5fd17-f18965ac-3cfe-4190-bd41-c56ad1639c52
Buyer identifierGB-CFS-320631
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£686,657
award field
Tender value
£686,657
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
71311210
Highways consultancy services
Delivery
British Oversea Territories
No postcode
PUBLISHED DESCRIPTION

What the notice says

This proposal is to undertake a project to explore the market for a replacement cloud-based contact centre service contract. The project will cover requirements gathering, governance, procurement and transition/transformation activities. The high-level benefit of the project will be the continued provisioning of cloud-based contact centre services. It will also facilitate opportunities to confirm value for money and that the most appropriate functional and technical solution is in place.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release2 Jul 2025
  2. 02Tender period endsTender-period field as published30 Mar 2025
  3. 03Contract startsContract-period field as published31 Mar 2025
  4. 04Contract endsContract-period field as published31 Mar 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Fohen Ltd.

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 2 Jul 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗