PUBLISHED COMMERCIAL FIELDSValues stay separate.
A tender estimate and an award value answer different questions. Neither is treated as cash paid.
- Award value
- £120,000
award field- Tender value
- £120,000
tender field- Procurement method
- Call-off from a framework agreement
- Category
- services
- CPV
- 79933000
Design support services- Delivery
- United Kingdom
No postcode
PUBLISHED DESCRIPTION
What the notice says
Post Office is undertaking a programme to modernise and refresh approximately 9,500 branches by 2030. To support future investment decisions, the business identified a requirement for specialist strategic design consultancy services to define the long-term role and purpose of the Post Office network and develop future branch concepts.
The requirement includes development of:
• Future network strategy
• Customer propositions and journeys
• Branch format concepts
• Future service opportunities
• Design intent documentation
• Future success measurement framework
The output will provide a strategic blueprint against which future branch, customer experience, technology and operational change programmes can align.
Additional information: Values included in this notice are excluding VAT.
This award was carried out as a Competitive Call Off from Post Office's own Framework - Branch Assessment and Design & Shop-fit and Signage Framework which commenced 1st July 2024.
Tender statuscomplete