PERMANENT AWARD EVIDENCE

ServiceNow Support (IT Service Management Tool Support)

POLICE DIGITAL SERVICE · published 10 Apr 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID3e76eee5-66f8-4211-9e24-22a460400b60-892452
Open Contracting ID (OCID)ocds-b5fd17-3cc1f984-7961-4140-8757-701f020c0320
Buyer identifierGB-SRS-supplierregistration.cabinetoffice.gov.uk/QEQn82G8
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£534,750
award field
Tender value
£534,750
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
72261000
Software support services
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

PDS has a requirement for ServiceNow Managed Services to manage the administration, support of ServiceNow Platform. The scope of service includes Application Maintenance activities such as resolving the issues reported on ServiceNow, fulfilling the service requests, carrying routine maintenance tasks such as health checks etc.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release10 Apr 2026
  2. 02Tender period endsTender-period field as published2 Mar 2026
  3. 03Contract startsContract-period field as published31 Mar 2026
  4. 04Contract endsContract-period field as published31 Mar 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 10 Apr 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗