PERMANENT AWARD EVIDENCE

Corporate Customer Relationship Management (CRM) system

Leicestershire County Council · published 13 Oct 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID3a39aa80-2d27-4673-a8f9-e2a2670b7d43-917517
Open Contracting ID (OCID)ocds-b5fd17-b52b64fd-93af-4266-9f6e-031fb71daab4
Buyer identifierGB-CFS-52427
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£395,562
award field
Tender value
£395,562
tender field
Procurement method
Other -
Category
goods
CPV
48000000
Software package and information systems
Delivery
England, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Procurement of a Corporate Customer Relationship Management (CRM) system to underpin the delivery of services to Leicestershire residents, businesses, partners and internal users. Awarded via CCS G-cloud 14, RM1557.14 framework. The contract term is for 36 months, with the option to extend for a further 12 Months.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

Source-date conflictAt least one reported end date precedes its corresponding start date. Check the official notice before using the schedule.
  1. 01Notice publishedPublication timestamp on the held release13 Oct 2026
  2. 02Tender period startsTender-period field as published30 Sept 2026
  3. 03Tender period endsTender-period field as published23 Jun 2026End precedes start · verify
  4. 04Contract startsContract-period field as published30 Sept 2026
  5. 05Contract endsContract-period field as published30 Sept 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

GRANICUS-FIRMSTEP Ltd

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 13 Oct 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗