PERMANENT AWARD EVIDENCE

Freshworks Software

DfTc - Department for Transport · published 23 Oct 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID3501e6af-cf77-43b8-bd69-4938d85ea03e-869498
Open Contracting ID (OCID)ocds-b5fd17-1afbbf5a-6a17-4336-9a64-b4b2da087e64
Buyer identifierGB-CFS-182189
Release typeawardUpdate
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£42,792
award field
Tender value
£42,792
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
48000000
Software package and information systems
Delivery
London, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

ITSM tool used by DfT internal teams to manage requests.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release23 Oct 2025
  2. 02Tender period endsTender-period field as published30 Aug 2025
  3. 03Contract startsContract-period field as published30 Aug 2025
  4. 04Contract endsContract-period field as published31 Aug 2026
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc.

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 23 Oct 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗