PERMANENT AWARD EVIDENCE

P253 - Contact Centre Transformation

Westminster City Council · published 17 Feb 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID3096adf4-91c4-47c2-9985-c59b3de3218e-827172
Open Contracting ID (OCID)ocds-b5fd17-33459b56-d758-4af8-bdb9-b473b88e3340
Buyer identifierGB-CFS-290904
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£412,653
award field
Tender value
£412,653
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
79512000
Call centre
Delivery
London, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

To implement Microsoft Dynamics 365 Contact Centre Solution

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release17 Feb 2025
  2. 02Tender period endsTender-period field as published16 Oct 2024
  3. 03Contract startsContract-period field as published7 Feb 2025
  4. 04Contract endsContract-period field as published6 Feb 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

TTEC Consulting (UK) Limited

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 17 Feb 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗