The Provision of a Fraud Case Management System and Intelligence Database on behalf of NHS Counter Fraud Authority (NHSCFA)

The NHS Counter Fraud Authority (NHSCFA) is a health authority charged with identifying, investigating and preventing fraud and other economic crime within the NHS and the wider health group. As a health authority focused entirely on counter fraud work, the NHSCFA is independent from other NHS bodies and directly accountable to the Department of Health and Social Care (DHSC). THE NHSCFA currently operate two separate systems for the provision of an intelligence database and a case management system. The intention is to identify if there is a single solution that can replace the existing systems. If that is not possible then the aim would be to have two separate products that connect and align with each other to avoid duplication and operational inefficiencies. This market engagement exercise seeks the views and opinions of those organisations that may be interested in delivering the requirements. The scope of this market engagement covers is provided within the draft service specification. This exercise and any subsequent responses are in no way legally binding on any party. Participation in the engagement exercise is not a mandatory requirement for participating in any potential future procurement; however, responses received will assist to inform the Contracting Authority as to the level of interest from the market and will be used to evidence a decision as to whether or not to undertake a competitive procurement. The Market Engagement Questionnaire and current Service Specifications can be downloaded from SAP Ariba Portal at the below link: https://discovery.ariba.com/rfx/23496944 Please return your completed MEQ through the Portal no later than 5pm on 30 October 2025.