PUBLISHED COMMERCIAL FIELDSValues stay separate.
A tender estimate and an award value answer different questions. Neither is treated as cash paid.
- Award value
- £413,913
award field- Tender value
- £413,913
tender field- Procurement method
- Call-off from a framework agreement
- Category
- goods
- CPV
- 48000000
Software package and information systems- Delivery
- Not stated
CV1 5FB
PUBLISHED DESCRIPTION
What the notice says
The current ITSM platform Service Now is proving to be financially unstainable for the group. We have had to review several alternative options available on the market over the last 5 months. Approval of Halo has been granted to replace Service Now. A direct award has been conducted against the Health Trust Europe Framework following the framework direct award criteria.
Tender statuscomplete