PERMANENT AWARD EVIDENCE

ServiceNow Unity Integrations

H M REVENUE & CUSTOMS · published 19 Aug 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID2781660c-f048-419e-97c7-09e81ff45117-911234
Open Contracting ID (OCID)ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7
Buyer identifierGB-GOR-D25
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£1,417,804
award field
Tender value
£1,417,804
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
72000000
IT services: consulting, software development, Internet and support
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

Source-date conflictAt least one reported end date precedes its corresponding start date. Check the official notice before using the schedule.
  1. 01Notice publishedPublication timestamp on the held release19 Aug 2026
  2. 02Tender period startsTender-period field as published13 Aug 2026
  3. 03Tender period endsTender-period field as published15 Jul 2026End precedes start · verify
  4. 04Contract startsContract-period field as published13 Aug 2026
  5. 05Contract endsContract-period field as published30 Nov 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 19 Aug 2026 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗