UK Public MoneyFree reports

PERMANENT AWARD EVIDENCE

Council Tax Call Handlers

LONDON BOROUGH OF NEWHAM · published 5 Oct 2026. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

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Contracts Finder release ID2221a0f1-4b88-49a1-ac28-0e413787b9c0-916502
Open Contracting ID (OCID)ocds-b5fd17-14588b1d-8424-4836-b667-decb6be107c6
Buyer identifierGB-LAE-NWM
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£325,023
award field
Tender value
£325,023
tender field
Procurement method
Call-off from a framework agreement
Category
services
CPV
79500000
Office-support services
Delivery
Not stated
E16 2QU
PUBLISHED DESCRIPTION

What the notice says

The Council Tax and Benefits Service has experienced increased demand across its revenues, recovery and customer contact functions. To support service delivery and maintain performance standards, the service requires additional telephony resources to manage customer enquiries, recovery activity and associated administration. The supply of extra call handlers will support Council Tax in relation to customer needs and help to maximise Council Tax revenue and recovery. Award via VAS RM6259

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

Source-date conflictAt least one reported end date precedes its corresponding start date. Check the official notice before using the schedule.
  1. 01Notice publishedPublication timestamp on the held release5 Oct 2026
  2. 02Tender period startsTender-period field as published31 Aug 2026
  3. 03Tender period endsTender-period field as published5 Aug 2026End precedes start · verify
  4. 04Contract startsContract-period field as published31 Aug 2026
  5. 05Contract endsContract-period field as published31 Mar 2027
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 5 Oct 2026 · held through the daily award projection · Open Government Licence v3.0.

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