PERMANENT AWARD EVIDENCE

CRM Helpdesk Software

H M REVENUE & CUSTOMS · published 23 Oct 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Contracts Finder release ID1ee8ea5d-471e-4d5e-98f3-91eb0f9ebbe6-869076
Open Contracting ID (OCID)ocds-b5fd17-bc336622-411e-4ec1-82b3-9dce9cbd8e53
Buyer identifierGB-GOR-D25
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£1,569,600
award field
Tender value
£1,569,600
tender field
Procurement method
Call-off from a framework agreement
Category
goods
CPV
48000000
Software package and information systems
Delivery
United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Call of contract from G-Cloud 14 CCS framework (RM1557.14) for the provision of a Helpdesk Software Service . Contract term is 36 months with the option for an additional 12 month extension

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release23 Oct 2025
  2. 02Tender period endsTender-period field as published11 Jul 2025
  3. 03Contract startsContract-period field as published15 Oct 2025
  4. 04Contract endsContract-period field as published16 Oct 2029
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 23 Oct 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗