PERMANENT AWARD EVIDENCE

IT Service Management Software

South Tyneside Council · published 6 Mar 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyer North East report Software package and information systems report

Contracts Finder release ID1eb17c84-6251-448b-ac36-ea744888408a-832270

Open Contracting ID (OCID)ocds-b5fd17-5d56abaa-a97a-445a-a93e-6800e0a4525e

Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/BpB93Ch9

Release typeaward

PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value: £193,560
Tender value: £193,560
Procurement method: Other - Call off from G Cloud 13
Category: goods
CPV: 48000000
Delivery: North East, United Kingdom

PUBLISHED DESCRIPTION

What the notice says

Service Management Software - Freshservice Pro, Unlimited asset pack, onboarding package

Tender statuscomplete

STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

01Notice publishedPublication timestamp on the held release6 Mar 2025
02Tender period endsTender-period field as published1 Mar 2024
03Contract startsContract-period field as published9 Jun 2024
04Contract endsContract-period field as published9 Jun 2027

SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

Published name only

Freshworks Inc

No legal entity is inferred from this supplier name.

SOURCE

Contracts Finder release

Published 6 Mar 2025 · held through the daily award projection · Open Government Licence v3.0.

Inspect the official JSON release ↗