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PERMANENT AWARD EVIDENCE

Contact Centre - Enhanced Software Solution

THIRTEEN HOUSING GROUP LIMITED · published 28 Jan 2025. This page preserves the identifiers and current held fields for one Contracts Finder release; it is not an invoice, performance assessment or complete contract history.

Open official source ↗More from this buyerNorth East reportIT services: consulting, software development, Internet and support report
Contracts Finder release ID1d067207-ce61-4471-98ea-1a9b379abebb-820919
Open Contracting ID (OCID)ocds-b5fd17-b1ecffc1-b69a-45d5-9e93-5a00bc6b1698
Buyer identifierGB-SRS-sid4gov.cabinetoffice.gov.uk/V3SG8j4A
Release typeaward
PUBLISHED COMMERCIAL FIELDS

Values stay separate.

A tender estimate and an award value answer different questions. Neither is treated as cash paid.

Award value
£239,380
award field
Tender value
£239,380
tender field
Procurement method
Other - Direct Award via CCS RM6116 (lot 4c)
Category
services
CPV
72000000
IT services: consulting, software development, Internet and support
Delivery
North East, United Kingdom
No postcode
PUBLISHED DESCRIPTION

What the notice says

Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.

Tender statuscomplete
STAGE-DATE LEDGER

Reported dates, without an invented lifecycle.

The current projection contains one award release, not a verified chain of planning, tender, award, contract and modification records. Dates are shown in source-field order and are not silently repaired.

  1. 01Notice publishedPublication timestamp on the held release28 Jan 2025
  2. 02Tender period endsTender-period field as published28 Feb 2025
  3. 03Contract startsContract-period field as published1 Mar 2025
  4. 04Contract endsContract-period field as published29 Feb 2028
SUPPLIER EVIDENCE

Published names and exact identifiers

A company profile appears only when this release carries a usable company number. Name-only suppliers remain name-only.

SOURCE

Contracts Finder release

Published 28 Jan 2025 · held through the daily award projection · Open Government Licence v3.0.

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